Privacy Policy
Effective Date: January 1, 2025
Last Updated: September 18, 2025
1. Information We Collect
Zavala's Auto Repair collects information you provide directly to us, such as when you:
- Schedule an appointment or service
- Contact us via phone, email, or our website
- Sign up for our newsletter or promotions
- Provide feedback or testimonials
This information may include:
- Name and contact information (phone, email, address)
- Vehicle information (make, model, year, VIN)
- Service history and preferences
- Payment information (processed securely through third-party providers)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our auto repair services
- Process transactions and send service confirmations
- Send appointment reminders and service recommendations
- Respond to your comments, questions, and requests
- Send you technical notices and safety recalls
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations or respond to lawful requests
- To protect the rights, property, and safety of Zavala's Auto Repair, our customers, or others
- With service providers who assist us in our operations (under strict confidentiality agreements)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct or update your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Zavala's Auto Repair
1725 Larkin Ave, Elgin, IL 60123
Phone: +1 (224) 227-7448
Email: zavalasautorepair@att.net